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FAQs

Subcategories

  • Account Opening

    What is the process to check the Status and Verify KYC details Registered with KYC Registration Agencies (KRA)?

    I received email that my account has become dormant or inactive, what to do?

    Nomination for Trading and Demat Accounts

    Why should I open an account with ProStocks?

    How to change contact number registered with ProStocks?

    How much time does it take to open an account?

    How much time does it take for any modification?

    Who can carry-out in-person verification?

    How do I know the status of my account opening?

    Will ProStocks send an executive/RM to my home to collect my documents?

    More FAQ's in Account Opening
  • Trading

    What is Periodic Call Auction ?

    How can we apply for IPO if UPI and Net Banking are not available?

    How can we apply for IPO through Net Banking Login?

    How to Apply for IPO Through ProStocks?

    ProStocks Pro vs ProStocks Trading Platform

    How do companies buy back their shares from share holders?

    Is there any option to cancel the order after it is placed?

    How will I get to know that my Buy Back offer is accepted by the company?

    What is the Process to tender Buyback of shares through ProStocks?

    What is Buyback of shares?

    More FAQ's in Trading
  • Demat

    What is my DEMAT Account Number?

    Can the existing corporate Demat with ProStocks be continued in case of a name change?

    Why should I open an account with ProStocks depository?

    Does ProStocks depository allow you to change the nominee?

    How many nominees can be appointed in ProStocks depository account?

    What is the procedure for nomination in ProStocks depository account?

    What is to be done if there are any discrepancies in my transaction statement?

    At what frequency will I receive my Transaction Statement from ProStocks?

    How can I avail the service of ProStocks?

    Does ProStocks depository convert electronic holdings back into certificates?

    More FAQ's in Demat
  • Fund Transfer

    I had given fund transfer using a virtual account. How long it will take to update limit in the trading application?

    Why ProStocks charges for Funds Payin? Why ProStocks charges for Funds Payout? How many methods are there for Funds Payin? How many methods are there for Funds Payout?

    ProStocks UPI payment method in trading app.

    How long does it take to reflect funds in my ProStocks Trading Account after transfer?

    How long does it take to get funds back in my bank account?

    How can I request for fund pay-out from my trading account?

    How do I transfer funds to and from my ProStocks trading account?

    How to change Bank Account in Demat Account and Trading Account.

    More FAQ's in Fund Transfer
  • NRI FAQs

    How can I invest as NRI without taking PIS Account route?

    Can NRIs apply for IPO?

    How can NRIs apply for IPOs?

    How Gains/Dividends from Mutual Funds in India are taxed for NRIs based in the USA?

    Why are Portfolio Management Services (PMS) better than Mutual Funds for NRIs based in the US and Canada?

    Mutual Funds for NRIs based in US and Canada

    What is NRE and NRO Account?

    Why NRO PIS account is not required anymore?

    Can I open NRO Non-PIS Trading and Demat Account?

    How much leverage is provided for trading for NRI's?

    More FAQ's in NRI FAQs
  • Back Office

    How to Download Financial Statement from Back Office

    How to Download CDSL Holding Report from Back Office

    How to Download Capital Gain Report from Back Office?

    How to download the profit and loss (P&L) report for F&O From Back Office

    How to open the back office generated xml file in excel and then save as excel file?

    How can I recover my forget password on ProStocks Back Office?

    How can I access ProStocks back office application with Google Chrome?

    What I need to do if my ProStocks Back Office Account gets locked?

    If I change my password of back office, will the same apply for my trading account / platform?

    Do ProStocks have / provide native mobile application for Back Office?

    More FAQ's in Back Office
  • Margin

    View Client Collateral Details reported by ProStocks

    Do I get exposure for carry forward/delivery trades with ProStocks?

    How Additional Physical Delivery Margin on Long In-the-Money Stock Options Contract (ITM) works during Friday (Friday before expiry Thursday) to Expiry Thursday.

    How much are penalties for short collection of Margin in equity derivatives segment?

    Do ProStocks provide margin funding?

    What are the margin policies for F&O carry forward trade?

    Type of Margin for Equity Derivatives in India

    How much exposure ProStocks give to its clients for intraday trading?

    How exposure will be given against margin for trade across different segments?

    ProStocks F&O Margin Calculator

    More FAQ's in Margin
  • Pricing

    How to change Monthly Brokerage Plan to Flat Fee Brokerage Plan and vice versa?

    How much a person has to pay if he began monthly plan at the middle of any month or any other date then 1st of the month?

    Can I switch from one pricing plan to other?

    How much difference does it make in my brokerage when you don’t charge PCM fee?

    How much a customer saves with ProStocks as compared to other Brokers in Indian Share Market?

    Do I have to pay for unlimited monthly plan if I do not trade at all in any particular month?

    Explain ProStocks pricing plans / brokerage plans?

    How much brokerage will be charged on single order of 5 lots resulting in 5 trades?

    What are the ProStocks account opening charges?

    Can I trade on NSE and BSE both with one monthly plan?

    More FAQ's in Pricing

Popular FAQS

  • What is KRA, KYC and IPV?
  • What is DP ID and beneficiary ID in Depository?
  • Who can open account with ProStocks?

Categories

  • Account Opening
  • Trading
  • Demat
  • Fund Transfer
  • NRI FAQs
  • Back Office
  • Margin
  • Pricing

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Need Help?

Mumbai Office:
B-50, Pravasi Estate, Goregaon (East), Mumbai - 400063

Call us on +91 22 62 43 43 43 / +91 22 46 60 77 77

Email: [email protected]

Sunlight Broking LLP
Registered Office:
327, Govindam Tower, Old RTO Road, 3rd Floor, Gandhi Nagar, Bhilwara, Rajasthan, India 311001

Registration Numbers:
SEBI Regn. No.: INZ000048660 INDP2802016 | BSE Member code: 6635 | NSE Member code: 90084 | CDSL DP ID: 12083200 | AMFI Registration No (ARN): 119535


Attention Investors

Prevent unauthorized transactions in your demat account. Update your mobile number with your depository participant. Receive alerts on your registered mobile number for debit and other important transactions in your demat account directly from CDSL on the same day.
Prevent unauthorized transactions in your trading account. Update your mobile numbers/email address with your stock brokers. Receive information of your transactions directly from the Exchange on your mobile/email at the end of the day. This is issued in the interest of investors.
Client Registration Documents in Vernacular Languages can be download from here.
Facility of Clearing Corporation for verification of Client Collaterals , please register on this link
Investment in stock market are subject to market risk.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.
KRA-KYC is one time exercise while dealing in securities markets - once KRA-KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund, etc...), you need not undergo the same process again when you approach another intermediary. As a business we don't give stock tips, and have not authorized anyone to trade on behalf of others. If you find anyone claiming to be part of Sunlight Broking LLP and offering such services, please send us an email to [email protected]

Investor Grievance: NSE | BSE | SCORE | SMARTODR | CDSL | [email protected]

Privacy Policy | Disclaimer | Management Policy and Procedure | Investor Charter | Risk Disclosures on Derivatives | KMP Details | Procedure for Filling of Complaint | CKYC | Voluntary Freezing | NATIONAL FINANCIAL LITERACY QUIZ (NFLQ)

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