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I received email that my account has become dormant or inactive, what to do?
How to do Re-KYC at ProStocks?
Why Re-KYC is required?
Your Trading Account Status will become inactive or dormant if you have not don...[details »] |
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What are the documents required for account opening with ProStocks?
Following document are required to open individual account in Equity Segment :
One photograph of Client
PAN card
Aadhar Card
Address proof if ad...[details »] |
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How do I ensure that ProStocks is lowest transaction cost stock broker?
ProStocks is the lowest transaction cost stock broker in India.
Unlike most discount brokers, ProStocks do not charge PCM Fee (Professional Clearin...[details »] |
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Who can carry-out in-person verification?
Authorized representative of the SEBI registered intermediary like ProStocks can conduct in-person verification as part of completing your KRA-KYC com...[details »] |
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What happens during the in-person verification (IPV) process?
In-person verification (IPV) is the process to find out the existence of the customer by meeting in-person and verifying identity and address proof wi...[details »] |
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What is KRA, KYC and IPV?
Know Your Customer (KYC) is the process of a business verifying the identity of its clients.
With a view to bring uniformity in the KYC requirements ...[details »] |
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How do I know the status of my account opening?
Step 1: The KYC team send an email about receipt of the documents once all the account opening documents are received.
Step 2: The KYC team verify t...[details »] |
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How do I change the pricing plan?
ProStocks has multiple pricing plans available to suite your trading needs. Our customers can change the pricing plans anytime.
To change the plan si...[details »] |
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Do you charge AMC for trading or demat account?
No. we do not charge annual maintenance charge (AMC) for trading or demat account. Your account with us is zero maintenance charges account.
...[details »] |
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How much time does it take for any modification?
ProStocks will take one working day for carrying out modification in its record post receipt of duly filled document at its office.
...[details »] |
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How to change the registered email id or phone number?
To change the email address or other personal information, please follow the below steps:
1. Download KRA modification form (form download webpage)
...[details »] |
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How to change contact number registered with ProStocks?
Download KRA modification form from download section of ProStocks website or take first page from KYC form which is KRA form. Fill the information you...[details »] |
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How do I change my address and contact details?
Note: In case you recently filled up KRA form with some other financial institution (i.e. bank) to change the address, then you are not required to f...[details »] |
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Where do I post my queries related to account opening?
You can go to click to call link on account opening section and ProStocks representatives will call you as soon as possible. You can also write emai...[details »] |
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How much time does it take to open an account?
ProStocks will open your account same day after duly completed account opening documents are received at our office,in case you are already KRA compli...[details »] |
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Can I have multiple bank accounts linked to trading account?
Yes. you can link more than one bank account to your trading account. There are no restrictions on number of bank account you can link.
It is advisa...[details »] |
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Can I use the demat account with other depository to link to my ProStocks trading account?
Yes, you can link your existing demat account with your ProStocks trading account. Also note that you can link multiple demat accounts with the tradin...[details »] |
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What is a 2-in-1 account?
We offer a 2-in-1 account which is combination of a trading account and a demat account.
2 in 1 account offers seamless and hassle free transactions ...[details »] |
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Can Minor open the account with ProStocks?
Children below the age of 18 years in India are considered as a Minor.
Yes, both demat and trading account can be opened in the name of a minor child...[details »] |
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What are the segments and exchanges offered by ProStocks?
Client can pick and choose one or more segments from below list to trade with ProStocks:
NSE - Equity Cash Segment (CM)
NSE - Equity Futures and O...[details »] |
