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  1. ProStocks
  2. Support

FAQs

Subcategories

  • Account Opening

    How to change contact number registered with ProStocks?

    Is it chargeable to trade for NSE in BSE BEST terminal at ProStocks?

    How much time does it take to open an account?

    How do I know the status of my account opening?

    Why should I open an account with ProStocks?

    How to change the registered email id or phone number?

    How much time does it take for any modification?

    Who can carry-out in-person verification?

    How do I change the pricing plan?

    Who can open account with ProStocks?

    More FAQ's in Account Opening
  • Trading

    What is Quarterly Settlement of Funds and Securities?

    ProStocks Pro vs ProStocks Trading Platform

    What is E - DIS?

    What is the rolling system settlement in stocks?

    What can I do to avoid my Trading app to be lock?

    How to get the password of my ProStocks trading application?

    When and which intraday trades are squared off?

    What is Online Share Trading and Offline Share Trading?

    How Mark to Market loss result in square off of position?

    Can I choose to trade through NSE NOW? Can I choose to trade with BSE BEST?

    More FAQ's in Trading
  • Demat

    In ProStocks depository can a minor be a nominee?

    How will I know that ProStocks has updated my account after each transaction?

    Can I open a single account in ProStocks Depository for securities owned in different ownership patterns?

    How would I get my dividend / interest or other cash entitlements in my ProStocks depository account?

    What is 'Standing Instruction' given in the ProStocks account opening form?

    What security do I have with ProStocks depository if the only proof of my holdings is merely a piece of paper indicating my account balance?

    Does ProStocks depository allow you to change the nominee?

    What is ProStocks Depository Account?

    Can I change my address and bank details in ProStocks depository?

    Do I get any intimation for debit and credit of shares from my ProStocks depository account?

    More FAQ's in Demat
  • Fund Transfer

    Why ProStocks charges for Funds Payin? Why ProStocks charges for Funds Payout? How many methods are there for Funds Payin? How many methods are there for Funds Payout?

    I had given fund transfer using a virtual account. How long it will take to update limit in the trading application?

    ProStocks UPI payment method in trading app.

    How to change Bank Account in Demat Account and Trading Account.

    How long does it take to reflect funds in my ProStocks Trading Account after transfer?

    How do I transfer funds to and from my ProStocks trading account?

    How long does it take to get funds back in my bank account?

    How can I request for fund pay-out from my trading account?

    More FAQ's in Fund Transfer
  • NRI Trading

    PoA of Demat vs E-DIS for NRI Clients

    How can I invest as NRI without taking PIS Account route?

    What is NRE and NRO Account?

    Process for shifting NRE Trading and Demat Account from Existing Broker to ProStocks, when there is no change in PIS Bank :

    Process for shifting NRE Trading and Demat Account from Existing Broker to ProStocks and NRE PIS Bank Account from Existing Bank to IndusInd Bank.

    How long does it take to withdraw funds from ProStocks NRO Non-PIS Trading Account?

    Why NRO PIS account is not required anymore?

    How much leverage is provided for trading for NRI's?

    Is there any limit for purchase by NRIs under the PIS?

    What is Portfolio Investment Scheme (PIS)?

    More FAQ's in NRI Trading
  • Back Office

    When I will receive delivery of shares? How can I find out receipt of shares in my Demat Account? Can I sell the shares purchased yesterday? How to check delivery status of all my purchases in Back Office?

    How can I recover my forget password on ProStocks Back Office?

    Do ProStocks have / provide native mobile application for Back Office?

    What I need to do if my ProStocks Back Office Account gets locked?

    If I change my password of back office, will the same apply for my trading account / platform?

    How supportive is the ProStocks Back office?

    How can I access ProStocks back office application with Google Chrome?

    Is my ProStocks back office and trading application user id and password same?

    How can I access ProStocks Back Office Application?

    Is there any faster way to login to Back Office Application?

    More FAQ's in Back Office
  • Margin

    How Additional Physical Delivery Margin on Long In-the-Money Stock Options Contract (ITM) works during Friday (Friday before expiry Thursday) to Expiry Thursday.

    Do I get exposure for carry forward/delivery trades with ProStocks?

    Do ProStocks provide margin funding?

    How much are penalties for short collection of Margin in equity derivatives segment?

    Type of Margin for Equity Derivatives in India

    How exposure will be given against margin for trade across different segments?

    ProStocks F&O Margin Calculator

    What are the margin policies for F&O carry forward trade?

    How much exposure ProStocks give to its clients for intraday trading?

    More FAQ's in Margin
  • Pricing

    Explain ProStocks pricing plans / brokerage plans?

    How brokerage is calculated per order?

    Can I switch from one pricing plan to other?

    How much a person has to pay if he began monthly plan at the middle of any month or any other date then 1st of the month?

    How much do you charge (including taxes) for trading 10 lot of nifty future?

    How much difference does it make in my brokerage when you don’t charge PCM fee?

    What are ProStocks Demat Account AMC charges?

    How much a customer saves with ProStocks as compared to other Brokers in Indian Share Market?

    How much brokerage will be charged on single order of 5 lots resulting in 5 trades?

    Can I trade on NSE and BSE both with one monthly plan?

    More FAQ's in Pricing

Popular FAQS

  • What is DP ID and beneficiary ID in Depository?
  • How exposure will be given against margin for trade across different segments?
  • How do I register for easi?

Categories

  • Account Opening
  • Trading
  • Demat
  • Fund Transfer
  • NRI Trading
  • Back Office
  • Margin
  • Pricing

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Need Help?

Mumbai Office:
B-50, Pravasi Estate, Goregaon (East), Mumbai - 400063

Call us on +91 22 62 43 43 43

Email: [email protected]

Sunlight Broking LLP
Registered Office:
146, Center point, Near Somnath, Dabhel, Nani Daman, Daman (UT), India 396210

Registration Numbers:
SEBI Regn. No.: INZ000048660 INDP2802016 | BSE Member code: 6635 | NSE Member code: 90084 | CDSL DP ID: 12083200 | AMFI Registration No (ARN): 119535


Attention Investors

Prevent unauthorized transactions in your demat account. Update your mobile number with your depository participant. Receive alerts on your registered mobile number for debit and other important transactions in your demat account directly from CDSL on the same day.
Prevent unauthorized transactions in your trading account. Update your mobile numbers/email address with your stock brokers. Receive information of your transactions directly from the Exchange on your mobile/email at the end of the day. This is issued in the interest of investors.
Client Registration Documents in Vernacular Languages can be download from here.
Investment in stock market are subject to market risk.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.
KRA-KYC is one time exercise while dealing in securities markets - once KRA-KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund, etc...), you need not undergo the same process again when you approach another intermediary. As a business we don't give stock tips, and have not authorized anyone to trade on behalf of others. If you find anyone claiming to be part of Sunlight Broking LLP and offering such services, please send us an email to [email protected]

Investor Grievance: NSE | BSE | SEBI | CDSL | [email protected]

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